Campus information
Western University gym, library, health, and transit info in the pilot — not generic filler.
Safety & trust
Safety is the product — not a checkbox.
Academic boundaries, answers from your school and your files, student-controlled data, and crisis help only when needed — not a companion chatbot.
- Safety checks
- 4 layers
- Reply style
- Focused
- Your data
- Yours
- AI anonymization
- Default on
Four-layer guardrails
Every message passes through a stack — filter, classify, enforce, audit — before and after the model.
- 1
Fast filter
Obvious unsafe requests blocked before Emily replies.
- 2
Intent check
Separates study help from romantic, explicit, or manipulation attempts.
- 3
Enforcer
Refuses off-topic requests and keeps Emily in tutor mode.
- 4
Local log
Kept ~30 days on the tutor server — not sent to AI providers.
Student safety ops
Crisis, appeals, and feedback
Guardrails block companion drift and cheating — but students still have paths for crisis help, mistaken blocks on academic work, and product feedback without leaving Telegram.
/emergency
Crisis resources
Say "I need help" or /emergency for 988 and crisis lines. Emily is not a live counselor. Your trusted contact is notified only on defined crisis paths.
/support
Brief stress support
Turn on with /support on or say I need to vent (/vent works too). Short supportive replies — still within academic boundaries. Not therapy.
/appeal
Blocked by mistake?
Say "that was a mistake" or /appeal if a school topic was blocked wrongly — logged for parent review. Not for bypassing real safety rules.
/feedback
Product feedback
Say "I have feedback: …" or /feedback to reach the Emily team. Separate from homework help.
Ordinary moderation blocks are not texted to parents. Appeals and crisis paths are separate, defined flows.
What Emily remembers about you
Preferences, professors, pinned notes, and quiz progress stay saved between chats until you delete them — separate from your recent message history below.
Remembers you
Emily picks up where you left off
Ask Emily to remember your favourite study spot, your professor, or pinned course notes. Next time you open Telegram, she still knows — unlike a one-off chat that forgets you when you close the app.
- Between chats
- Yes
- Saved notes
- Up to 5
- Preferences
- ~12
- Until
- You delete
| What Emily keeps | Examples | Until |
|---|---|---|
| Preferences & habits | Music you like, favourite study spots | Until you delete |
| Professors & class rules | Dr. Kim, APA formatting preferences | Until you delete |
| Pinned course notes | Syllabus, notes from Drive or Notion | Until you remove them |
| Quiz progress | What you have practiced, review reminders | Exportable · deletable |
- Still there when you come back. Close Telegram, open it tomorrow — your saved preferences, professors, and notes are still there until you ask Emily to delete them.
- Just ask in plain words. Say "remember I like …" or "save my chem syllabus" — no special syntax required. Emily writes it down when you are not in private mode.
- Emily may ask before saving. If you mention something in passing, Emily might ask yes or no before keeping it — you stay in control.
- See it, export it, delete it. Ask "what do you know about me?" anytime. Download your data or say "forget everything" to wipe saved memory — a parent-set forget PIN may be required for a full wipe.
Try saying: “Remember I like K-pop” · “Remember I usually study at Weldon” · “Remember Dr. Kim is my chem professor”
This is different from your recent chat history. Things you ask Emily to remember stay saved until you delete them. When a conversation gets very long, Emily may focus on recent messages — that does not erase what you asked her to keep.
Long conversations
Smart limits — so help stays affordable
Emily is built for students on a budget. She keeps replies focused, summarizes very long chats, and does not pretend to remember every message forever. What you explicitly ask her to save is treated differently — see remembers you.
- Reply length
- Focused
- Recent chat
- ~1 day
- Long threads
- Summarized
- Saved memory
- First
- Focused replies. Emily keeps answers concise so you get clear help without endless walls of text — designed to stay affordable for students.
- Long chats stay manageable. Very long back-and-forths get summarized instead of replaying every message. Emily still knows what you are working on.
- Saved memory comes first. When a chat is crowded, Emily keeps your saved preferences and course notes before trimming older small talk.
When a chat gets crowded, Emily keeps first: Quiz progress → Conversation summary → Uploaded file excerpts → School & file references → Older messages.
Anonymized before AI providers
Emily replaces your name, contacts, and personal details with generic labels before any outbound AI call. The mapping stays on Emily's server — and replies are checked so labels do not leak back to you.
Privacy by default
Your details are stripped before they reach AI companies
Emily cleans your messages on her own server before sending anything to OpenAI or other AI services. Your real name, contacts, and personal details are replaced with generic labels — and the mapping that links labels back to you never leaves Emily.
- Default
- On
- Name map
- Server only
- AI vendors see
- Generic labels
- Your replies
- Checked
- 1.You message Emily. Plain words in Telegram
- 2.Emily scrubs locally. Names → generic labels · PII removed · uploads generalized
- 3.AI generates a reply. Providers see anonymized text only
- 4.Reply hardening. Privacy labels stripped · you get normal language
- Stripped before it leaves Emily. Your message, chat history, and study context are cleaned on Emily's server before any call to OpenAI or other AI services.
- Generic labels — not partial blur. Names and personal details become fixed placeholders (like "the student"), not half-hidden text. That blocks mosaic attacks — piecing clues together from many partial leaks across queries.
- The real map stays local. Who you are, your professors, campus, and contacts are mapped on Emily's server only. That mapping is never sent to AI providers.
- Emails, phones, and IDs removed. Structured personal information — email addresses, phone numbers, account IDs, and similar fields — is scrubbed from outbound text.
- Replies checked before you see them. Emily reviews AI replies so internal privacy labels do not leak back into your Telegram chat.
On by default. Separate from memory you control — anonymization affects what AI companies receive, not what Emily saves locally until you delete it.
Backups & exports
Local-first storage with student-controlled copies — not an unlimited cloud backup. See what syncs to Google Drive automatically versus what needs a full export.
Your backups
Copies you control — not a “never lost” promise
Emily stores your data on the tutor server — but she does not promise it can never be lost. Your best protection is copies you control, especially Google Drive when connected.
- Full export
- ~24h cooldown
- Drive sync
- If connected
- Your Drive copies
- Survive forget
- Guarantee
- None — export
| Option | You might say… | What you get |
|---|---|---|
| Full data export | "export my data" | ZIP with chats, saved memory, quiz progress, profile, reminders, notes, and more→ Sent in Telegram (or saved on server if very large) · About once per 24 hours |
| Save session to Drive | "export to Google Drive" | Markdown summary of your current tutoring session→ Your Google Drive · Whenever you ask |
| Auto Drive sync | Automatic when Google is connected | Chat transcript, latest session, notes, timetable, and an offline readme→ Your Drive → exports/ folder · After you chat (about every 2 minutes, when something changed) |
| Uploaded file copies | When you attach a PDF or photo (Google connected) | A copy of files you upload for study help→ Your Drive → uploads/ folder (by date) · Per upload |
Auto Drive folder includes
latest_session.mdtranscript.jsonlmy_notes.mdstudy_timetable.mdOFFLINE_README.md
Full ZIP export includes
- Saved memory & professors
- Chat transcript (non-private turns)
- Quiz progress & sessions
- Profile, reminders, notes, timetable
- Drive file list (names only — not file contents)
Not automatic — know the gaps
- Memory & quiz progress. Do not auto-sync to Drive — use "export my data" for a full ZIP.
- Private chats. Messages in privacy mode or marked private are omitted from exports.
- Uploaded files on Emily. Server copies are short-lived (~24h) unless archived to your Drive.
- Server failure. Without your own export or Drive copies, data on the tutor server could be lost.
After forget: Copies already in your Google Drive are not deleted when you say "forget everything" on Emily — see the Privacy Policy. Full export before a forget is a good idea if you want to keep everything.
Backup catalog → · Connect Google Drive → · Privacy Policy →
Accuracy & sources
Emily can still be wrong — we design for your school's info and your files, not perfect answers.
Your uploads
PDFs, slides, and Drive files ground answers on materials you share.
Pinned course notes
Syllabus and notes you ask Emily to save — cited when possible.
Anonymized AI calls
Names and personal details stripped on Emily's server before OpenAI or other providers — generic labels, mosaic-resistant, on by default.
Opt-in wellness tools
/mood, /support, /family, and /household — or say it in plain words. Off by default; mood and vent are not shared with parents unless you choose.
Smart chat limits
Focused replies and summaries for very long chats — affordable for students, not infinite back-and-forth.
Use Emily to learn — not as the final word
Confirm grades, medical, and legal matters with official sources. When uncertain, Emily says so. Campus questions use your school's campus information; study help prefers files you upload and notes you pin.
What Emily is
- ✓ Hints, quizzes, and proofreading — not submission-ready homework
- ✓ Academic discussion of sensitive topics (bio, lit, psych)
- ✓ Export, forget, and private mode in Telegram — full wipe may need a parent-set forget PIN
- ✓ Appeal when a school block was a mistake
- ✓ Feedback to the Emily team
- ✓ Crisis resources — not live counseling
What Emily is not
- ✕ Romantic or explicit roleplay
- ✕ Ghostwritten essays, resumes, or cheating
- ✕ Parent alerts on ordinary moderation blocks
- ✕ Selling or sharing conversation data
When we escalate
Trusted contact is notified only for mental-health crisis paths (
/emergency) and deployment spend alerts — not for
ordinary moderation or flirting attempts.
Academic topics stay allowed
Reproduction in biology, romance in literature, attachment in psychology — academic analysis yes; sexualized roleplay no.